What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction data each time you deposit or withdraw through your
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account wallet, so we can verify payments and resolve any disputes quickly. Device and session data — your browser type, IP address, and how you navigate the lobby — helps us keep your account secure and improve how the platform loads on mobile. We do not
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sell your personal data to third parties. Where we share data with payment processors like bKash or Nagad, it is only to complete the transaction you initiated. We may share information with regulatory bodies where required by applicable law in your jurisdiction. Retention periods vary by
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data type: account records are kept for as long as your account is active and for a period after closure as required by law; transaction logs are retained to meet financial compliance obligations. You have the right to request access to the data we hold about
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you, ask for corrections, or in certain circumstances request deletion — subject to legal retention requirements and your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.